Introduction:

This article aims to provide comprehensive information on international number restrictions to ensure compliance with local telecommunications regulations. It covers the countries where restrictions are applicable, along with the documentation required for local number registration.

Country Restriction List: (As of 06/12/2021)

The following table presents a list of countries with associated restrictions and the documentation needed for local number registration:

Country – Restrictions (Local, National, Toll-Free, Shared Cost, Mobile) – Condition

• Albania: Local, National, Toll-Free, Shared Cost, Mobile, –
• Australia: Local, Toll-Free, Shared Cost, Mobile, Condition 1, 2, 3, 7, –
• Austria: National, Toll-Free, -, -, *, j
• Belgium: Local, National, -, -, -, –
• Benin: -, -, -, -, Condition 1, 2, –
• Bosnia & Herzegovina: Local, National, Toll-Free, -, -, *, k
• Bulgaria: Local, National, Toll-Free, -, -, –
• China: Local, National, Toll-Free, Shared Cost, Mobile, *, a, d, f
• Croatia: Local, National, Toll-Free, Shared Cost, Mobile, *, g
• Cyprus: Local, National, Toll-Free, Shared Cost, Mobile, *, b
• Ecuador: -, -, Toll-Free, -, -, –
• Estonia: National, Toll-Free, -, -, -, f, i
• France: Local, National, Toll-Free, Shared Cost, Mobile, -, –
• Georgia: Local, National, Toll-Free, Shared Cost, Mobile, -, –
• Germany: Local, National, -, -, -, *, c
• Greece: Local, National, -, -, -, –
• Hong Kong: National, Toll-Free, Shared Cost, Mobile, -, –
• Hungary: Local, National, -, -, -, –
• Iceland: -, Toll-Free, -, -, -, –
• India: -, Toll-Free, -, -, Mobile, –
• Indonesia: -, Toll-Free, -, -, Mobile, –
• Ireland: Local, National, -, -, -, –
• Italy: Local, National, Toll-Free, Shared Cost, Mobile, *, g, l
• Japan: National, Toll-Free, -, -, -, f, g
• Latvia: Local, National, Toll-Free, Shared Cost, Mobile, -, f
• Lithuania: Local, -, -, Shared Cost, -, –
• Luxembourg: National, Toll-Free, -, -, -, j
• Malaysia: Local, National, Toll-Free, Shared Cost, Mobile, *, d, g
• Malta: National, Toll-Free, Shared Cost, Mobile, -, –
• Netherlands: Local, National, Toll-Free, -, Mobile, –
• Norway: Local, National, -, -, -, –
• Panama: -, Toll-Free, Shared Cost, Mobile, -, d
• Peru: Local, National, Toll-Free, Shared Cost, Mobile, *, f, g, k
• Poland: Local, National, Toll-Free, -, Mobile, –
• Portugal: National, Toll-Free, -, -, -, –
• Romania: Local, National, Toll-Free, -, Mobile, –
• Russian Federation: Local, National, Toll-Free, -, Mobile, –
• Saudi Arabia: -, Toll-Free, -, -, -, i
• Serbia: Local, National, -, Shared Cost, Mobile, *, k
• Singapore: Local, National, Toll-Free, Shared Cost, Mobile, –
• Slovenia: Local, National, Shared Cost, -, Mobile, *, f
• South Africa: Local, National, Toll-Free, Shared Cost, Mobile, *, e, g
• Spain: Local, National, Toll-Free, Shared Cost, Mobile, -, –
• Switzerland: Local, National, -, -, -, g
• Thailand: Local, National, Toll-Free, Shared Cost, Mobile, *, d
• Ukraine: Local, National, -, Shared Cost, -, g
• United Arab Emirates: -, Toll-Free, -, -, -, i
• Uruguay: -, Toll-Free, -, -, -, i
• Venezuela: Local, National, Shared Cost, Mobile, -, *, d, h

Required Document List Definitions:

• Name, business name and contact phone numbers.
• Passport or ID copy. If the registration process is performed under a company name, a company registration certificate shall be provided instead of passport or ID copy.
• Address worldwide.
• Local address in the same country as DID ordered.
• Local address in the same area as DID ordered.
• Local address in the same city as DID ordered.
• Proof of address form (copy of utility bill no older than 6 months).
• Specific registration form needs to be filled in and signed by the end-user. You will be provided with the required form during the registration process.
• User registration is not required.
• DIDs not available.

Condition Symbol Definition:

• a: Cyprian company certificate should be provided in case registration is performed under the company name.
• b: Cyprian company certificate should be provided in case registration is performed under the company name.
• c: Germany company certificate should be provided in case German Local or National number registration is performed under the company name.
• d: The detailed service description of DID usage.
• e: Passport or ID copy: South African national identity document; South African biometric national identity card; passport (issued by any country).
• f: The following numbers’ registration process cannot be performed under personal details: China Local, China Shared Cost, Japan Toll-free, Estonia National, Latvia Local, Peru Local, Peru Toll-free, Slovenia Local.
• g: If the registration process is performed under a company name, a company registration certificate shall be provided along with a passport or ID copy.
• h: Venezuelan passport or ID copy; Venezuelan company certificate should be provided in case registration is performed under the company name.
• i: Letter of intention (LOI) has to be provided for United Arab Emirates, Saudi Arabia, Uruguay Toll-free and Estonia National registrations.
• j: If registration is performed using personal details, the end user’s birth date and birthplace should be provided as well.
• k: Local passport or ID copy; local registration certificate should be provided in case registration is performed under the company name.
• l: The national tax code is required in case number registration is performed under personal details; VAT number and signatory tax code are required in case number registration is performed under company details.